Solved: MFP M680 Admin password reset - HP Support Community

RNGUsername · ‎07-04-2019

Hi,

We have a m680 that needs a change in the network settings to allow scan to email but nobody knows the Administrator password to the device, how can I reset this password?

Thanks in advance

RNGUsername

Repairatrooper · ‎07-04-2019

You will need to enter reboot menu and select partial clean from the administrator menu. This will wipe existing settings.

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Repairatrooper · ‎07-04-2019

You will need to enter reboot menu and select partial clean from the administrator menu. This will wipe existing settings.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

RNGUsername · ‎07-05-2019

Thanks, will try this and get back to you.

RNGUsername · ‎07-08-2019

Hi, sorry for bothering you again but i cannot find a description of how to enter the reboot menu.

I need to describe it to a user as the m680 is in a different country.

Care to elaborate?

-Sebastian

MFP M680 Admin password reset

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