MFP M880Z cold reset

[LOURABI]

  Hi Community.

We have an HP COLOR LASERJET MFP M880Z. and we need to reset the administrator password.

PS : we've installed new hard drive with no firemware coz of the needed password.

Thanks a lot.

[lakshmi_narayan]

HI..

If you want to reset on the printer adminnistrator password please follow the below steps to reset.

Touchscreen Keypad, and/or Standard display : Administration > Network Settings > Jetdirect Menu OR Embedded Jetdirect Menu

Touchscreen : Administration > Initial Setup > Networking and I/O > Embedded Jetdirect

SECURITY, select RESET SECURITY, and then select Yes.

NOTE: Depending on the control panel type, you might need to also select Save.

Although I am an HP employee, I am speaking for myself and not for HP. --Say "Thanks" by clicking the Kudos Star in the post that helped you. --Please mark the post that solves your problem as "Accepted Solution"

[PoojaN]

Cold reset using the Preboot menu

1. Turn the product on.
2. The HP logo displays on the product control panel. When a "1/8" with an underscore displays below the HP logo, touch the logo to open the Preboot menu.
3. Use the down arrow  button to highlight the Administrator item, and then touch the OK button.
4. Use the down arrow  button to highlight the Startup Options item, and then touch the OK button.
5. Use the down arrow  button to highlight the Cold Reset item, and then touch the OK button.
6. Touch the Home button to highlight the Continue item, and then touch the OK button.
    Product will initilize once above steps are performed .