Mac - Constantly Initializing

[rockysbored]

I installed a new HD, I download the correct Mac software and firmware for my printer but it keeps on asking for a certificate and doesn't install properly.  Printer keeps on initializing.

[rockysbored]

I tried to delete the certificate as i read in one of your post, but this is what happens... i cant delete it.

[Kumar0307]

Hi @rockysbored

Welcome to the HP Support Community. I understand you are not able to install the printer on the MAC. I'd be happy to assist you. Let us try these steps to resolve this issue:

Uninstall all the HP printer software from the MAC

Click here to know how.

Update the printer firmware

Click here to download and install the latest firmware from your MAC.

Click here to know different methods of updating printer firmware.

Also, check for any software updates on MAC

Click here to know how.

HP LaserJet Pro M1217nfw Multifunction Printer is AirPrint compatible. Install the printer using AirPrint driver

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.

4.) Click the plus sign, click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.

6.) Try to print.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[StretchMusic]

Hi,

If you press the show certificate button and then press continue you can successfully install the driver package.