• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎04-01-2020 02:09 PM

HP Recommended
Product: MFP M281CDW All-In-One Printer
Operating System: Microsoft Windows 10 (64-bit)

We have not had any recent changes in our power system, outages, etc.  It has a working power source- we've tried several outlets.  The printer turned off and will not turn back on.

1 REPLY 1

‎04-02-2020 01:39 AM

HP Recommended

Unplug the printer from power with the power switch left ON if possible. Wait an hour before plugging it back in and try powering it up again. Sometimes printer power supplies will get locked up and it takes awhile for them to reset. If it still won't power up, then most likely you'll need to replace the power supply. Sometimes they just go bad.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.