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‎04-01-2020 02:09 PM

HP Recommended
Product: MFP M281CDW All-In-One Printer
Operating System: Microsoft Windows 10 (64-bit)

We have not had any recent changes in our power system, outages, etc.  It has a working power source- we've tried several outlets.  The printer turned off and will not turn back on.

1 REPLY 1

‎04-02-2020 01:39 AM

HP Recommended

Unplug the printer from power with the power switch left ON if possible. Wait an hour before plugging it back in and try powering it up again. Sometimes printer power supplies will get locked up and it takes awhile for them to reset. If it still won't power up, then most likely you'll need to replace the power supply. Sometimes they just go bad.

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