cancel
Showing results for 
Search instead for 
Did you mean: 
Kat2000lp
New member
3 2 0 1
Message 1 of 7
252
Flag Post
HP Recommended

Maximum cardstock for HP Envy 5020

HP ENVY 5020

Hey

 

I tried and failed miserably to print my wedding stationary yesterday on 260 GSM cardstock. Can anyone please tell me the max cardstock I can use to do this please

Tags (1)
6 REPLIES 6
Level 15
Level 15
23,808 23,589 2,043 7,471
Message 2 of 7
238
Flag Post
HP Recommended

Maximum cardstock for HP Envy 5020

@Kat2000lp 

 

Congratulations!

 

I am sorry to be the bearer of unfortunate news:

The printer cannot handle the media (type of paper) - the paper is too heavy for the printer.

 

HP ENVY 5020 All-in-One Printer - Datasheet

 

Recommended weights

70 to 250 g/m²


Supported media

A4: 75 to 90 g/m²

HP envelopes: 75 to 90 g/m²

HP cards: up to 200 g/m²

HP 10 x 15 cm photo paper: up to 250 g/m²

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5020 All-in-One Printer

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Tit_Mouse_Bird_2020.jpgHappy New Year 2020

 

Kind Regards,
Dragon-Fur
Reply
0 Kudos
Kat2000lp
New member
3 2 0 1
Message 3 of 7
228
Flag Post
HP Recommended

Maximum cardstock for HP Envy 5020

Thank you so much for your response. So basically the max A4 sheet of GSM cardstock I can use is 90?

Reply
0 Kudos
Level 15
Level 15
23,808 23,589 2,043 7,471
Message 4 of 7
220
Flag Post
HP Recommended

Maximum cardstock for HP Envy 5020

@Kat2000lp 

 

More and More Edits

 

1. Added Preferences - Paper Types example

 


@Kat2000lp wrote:

Thank you so much for your response. So basically the max A4 sheet of GSM cardstock I can use is 90?


2. Edits - remove extraneous content

 

@ShlomiL  has confirmed the card weights and sizes:

Envy 5020 support 163 up to 200 gsm cards media

and

Cards media  (76.2 up to 216 mm wide, 127 up to 594mm long) (3 to 8.5 inches wide X 5 to 23 inches long) 

 

3. MORE Edits

 

OK - Specifications do say this printer can print up to 23 inches in length.

 

Media sizes, custom (metric)
76.2 x 127 to 216 x 594 mm
Media sizes, custom (U.S. standard)
3 x 5 to 8.5 x 23.38 in

 

Surprised !  😲

 

So, the original question is answered:  260 gsm paper does not work, is not supported.

 

As to the rest, I would guess the A4 paper can be used if at the proper weight maximum.

 

HP Document:

HP Printers - Creating Custom Paper Sizes

 

Specifications, in spite of the paper size confusion, also states:

Maximum print area (metric)
215 x 355 mm
Maximum print area (U.S. standard)
8.5 x 14 in

 

OK

 

Assuming the card paper you want to use is within the weight tolerances for the printer (163-200 gsm),

IF the card paper size list is not already shown as including A4,

and

The printer software supports the Custom Paper size feature:

Create a Custom Paper Size form 

 

A4 measures 210 × 297 millimeters or 8.27 × 11.69 inches

 

Else

Use "known to be" weight friendly Hp Brochure paper

Use a supported size or add a Custom Paper Size form

 

 

 

Original Content

 

"Index" Card paper at a maximum of 200 gsm is very much like Brochure paper.  For example, HP Brochure paper is 180 gsm.  Brochure paper is heavy  enough to fold and "stand up".  Brochure paper is not "actual card" weight, though, and does not have the "heft" of expensive stationary.  "Index" card paper at 200 gsm would have similar qualities.

 

 

If you want to be sure, have the invitations printed professionally.

 

Option

 

If there is any room for being more casual, try using Brochure matte or glossy paper in the standard size for your region (Letter in the US and A4 in Europe and other regions).

 

Example

Control Panel > icon view > Devices and Printers 

Right-Click on Printer

If necessary, select printer name

Preferences shortcuts - Media types

9025_Printing_Preferences_Media_Types_1.JPG9025_Printing_Preferences_Media_Types_1

 

Reference

 

Dragon Document – Collection of Help, suggestions, and examples:

Printing Labels_Business-Cards_Cards

Print Labels, Business Cards, Cards, Booklet, Create Template/Table

Topics / Subjects, various, including:

  • Preparation
  • Labels, Cards, and Business Cards
    • Office Word
    • HP Photo Creations and Avery Templates
    • Avery Design and Print (through Windows 10.x) and Mac
      • Print from PDF feature
    • Avery Wizard for Word (through Windows 8.x)
  • Printing and Printing Preferences – Notes
  • Print Booklet
    • Foxit Reader - Booklet
    • Adobe Reader - Booklet
  • Print on Inside of Greeting Card - Test
  • Additional Help (Documents and Notes)

 

 

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

 

 

Kind Regards,
Dragon-Fur
Level 16
Level 16
26,375 26,099 4,656 10,245
Message 5 of 7
206
Flag Post
HP Recommended

Maximum cardstock for HP Envy 5020

Hi,

To clarify, the maximum media weight for card supported by your printer is 200 gsm, consumer inkjet HP printers such as the Envy 5020 support 163 up to 200 gsm cards media,

 

From the matter of media size, any supported size is supported for Cards media too (76.2 up to 216 mm wide, 127 up to 594mm long)

 

Shlomi

2019_MeetupAward_Signature_FINAL(1).png
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Level 15
Level 15
23,808 23,589 2,043 7,471
Message 6 of 7
201
Flag Post
HP Recommended

Maximum cardstock for HP Envy 5020

@ShlomiL 

 

Thanks.

 

MORE Edits

OK - Specifications do say this printer can print up to 23 inches in length.

 

Media sizes, custom (metric)
76.2 x 127 to 216 x 594 mm
Media sizes, custom (U.S. standard)
3 x 5 to 8.5 x 23.38 in

 

Surprised !  😲

 

So, the original question, at least, is answered:  260 gsm paper does not work, is not supported.

 

 

Original content 

From the matter of media size, any supported size is supported for Cards media too (76.2 up to 216 mm wide, 127 up to 594mm long)

 

594 mm is 23 inches long.

Maybe 355 mm instead?  (14 inches long - ADF max length in Datasheet).

 

 

 

 

 

 

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Kind Regards,
Dragon-Fur
Kat2000lp
New member
3 2 0 1
Message 7 of 7
138
Flag Post
HP Recommended

Maximum cardstock for HP Envy 5020

Thank you so much!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation