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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- LaserJet Printing
- Multiple M402ns and M426FDNs delayed prints

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01-16-2020 06:04 PM
I keep having problems with my fleet of m402/426 prints suddenly developing a major delay while printing. Prints will clear the queue on the PC, then a few minutes later the printer will print a page, then sit, then print another page after a 10-15 second pause. This makes large print jobs pretty much impossible
I've found multiple bandaide solutions like rebooting the PC, rebooting the printer, printing as draft, switching print drivers, reinstalling print drivers, updating firmware. But the issue keeps returning, it seems like something specific to these printers and I just can't nail down what the issue might be.
Any one found a solution for this issue, it seems like there are quite a few other people having the same problem.
01-16-2020 08:56 PM
Recent windows 10 updates have caused havoc with printers.
https://www.windowscentral.com/how-fix-printing-issues-after-latest-update-windows-10
This is an older article but check this first and then google for other fixes.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
01-20-2020 11:45 AM
I would normally seeing microsofts current track record with windows 10 updates, but we've been having the same issue with these printers and windows 7 as well. and it's only effecting these 2 models from the same series.