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- HP Community
- Printers
- LaserJet Printing
- My LaserJet 1018 printer has stopped working

Create an account on the HP Community to personalize your profile and ask a question
06-19-2019 07:05 PM
As the printer is working with an alternate computer it says this is not a hardware issue.
This could be an issue with the operating system.
Create a local user or administrator account in Windows 10 using this link: https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-acc...
Then, try installing the drivers and check if this helps you out.
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
06-20-2019 08:04 AM
Raj, I did what you suggested (administrator account), and low and behold, the printer is now working. I have no idea what changed, because I've been doing all the same stuff each time, but something must have been different.
Thanks for your patience and assistance. It's taken some time, but all is well (for the moment as I keep my fingers crossed.)
Again, thank you, thank you, thank you!!!
06-20-2019 11:01 AM
I'm glad to hear you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution!
Have a great day!
:)Cheers:)
Raj1788
I am an HP Employee
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