My Officejet Pro 8600 printer driver keeps changing without my changing it.

[theMil]

My Officejet Pro 8600 driver keeps changing automatically, behind the scenes, to a HP Color LaserJet 2820 AiO PS Class Driver.

If I delete all HP printer drivers in Windows 10 and then download a new Officejet Pro 8600 driver from th HP web site, my printing works fine at first.  But then all of sudden I can't print and when I check the printer advanced settings I see that somehow the driver for my HP Officejet 8600 printer has again chenged to HP Color LaserJet 2820 AiO PS Class Driver.

How can I stop this from occurring?

[sandytechy20]

@theMil

Welcome to the HP forum, I see that you are getting driver issue.

• Did you uninstall the printer from root level?

If not, follow the below steps:

Perform root level uninstalltion to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install full feature driver for the printer.

Click here to download the driver.

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.