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‎04-10-2019 09:30 PM

HP Recommended
Product: HP Laserjet P2015d
Operating System: Microsoft Windows 10 (64-bit)

My new computer automatically installed the drivers for my HP Laserjet P2015d printer.  However it doesn't have an "Effects" tab in the settings that allows me to print legal size documents onto letter size paper like my old computer.  I don't know if there was a Installation CD for it or not.  I can't find one. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-10-2019 11:33 PM

HP Recommended

@dlail 

 

It installed basic driver for you to print ONLY. The CD is too old and no new CD available

 

   https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-p2015-printer-series/1845551/model/1845...

 

Please download and install all 3 of them. Hope this helps.

 

Regards.

BH
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4 REPLIES 4

‎04-10-2019 11:33 PM

HP Recommended

@dlail 

 

It installed basic driver for you to print ONLY. The CD is too old and no new CD available

 

   https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-p2015-printer-series/1845551/model/1845...

 

Please download and install all 3 of them. Hope this helps.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎04-11-2019 07:24 AM

HP Recommended

Thank you Banhien.

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‎04-11-2019 08:11 AM

HP Recommended

Well I downloaded all three.  I don't know if they got installed.  I thought they did from the messages I got.  Saying removed old files.  But nothing has changed.  Do I need to restart my computer?  Do I need to remove the original printer? 

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‎04-11-2019 08:43 AM

HP Recommended

Banhien, I did remove the old printer and that fixed it.  I now have a printer with the "effects" tab and can set it the way I want.  Thanks. 

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