My print is only printing in Black and white

[Owen1012]

I have got a new windows tablet but when I went to print some photos today I can't find my print on my network so I reinstalled it but now I can't print in colour  and the settings  will not let change to colour it says it settings a on other printer on other network 

Can anyone help with this

[Mans]

@Owen1012 

Hello,

Not having the exact model of your printer, I suggest the following solution to try to solve this issue.

In order to solve this issue, please configure a new port as follows:

1. On the keyboard, press the Windows logo key and the R key simultaneously. The Run window opens.
2. Type control printers, then press Enter. The Devices and Printers window opens.
3. Right-click on your printer icon, then click on Printer properties, click on the Ports tab, and click on Add Port....
4. Select Standard TCP/IP Port and click New Port....
5. Click Next, then enter the printer's IP address (e.g. 192.168.1.97) in the Printer Name or IP Address field and click Next.
6. Once the port is added, click Finish and close all windows.
7. Try to print.

I remain at your disposal in case of need.

Best regards,