My printer does not print gray or shadows correctly

[Nora9000]

Hi
I'm trying so hard to print some pics and all of it have some blue shadow instade of gray shadow
Even if I print white fur pic .. it will came like blue light.
I test some color ( gray - light brown - brown ) and I found out that anycolor with some light color espacilly
gray or brown shadow it will printed light blue.
*The black ink is new


Please Help

[A4Apollo]

Hi! @Nora9000, Welcome to HP forums.

I understand you have issues printing gray or shadows from your printer.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Does the issue persist when you make a copy from your printer?

Have you tried printing from a different application?

If the copy is working is working fine. Try resetting the print system and reinstall the printer drivers.

Click the Apple menu, and then click System Preferences.
Click Printers & Scanners, Print & Scan, or Print & Fax.
Right-click (or Control + click) anywhere inside the Printers window, and then click Reset printing system.
Click Reset or OK.
If prompted, type your username and password, and then click OK.
The printing system resets.
Turn off the printer, wait 5 seconds, and then turn on the printer.
Wait until the printer is idle and silent.
In the Printers window on the Mac, click the Add button.
Select your printer from the list, and then click Add.

Update the printer software using this link.

Refer this article to article to further troubleshoot print quality issues with your printer.

If the solution provided worked for you, please mark accepted solution for this post.

Let me know if this helps!

Have a beautiful day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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