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- HP Community
- Printers
- LaserJet Printing
- Re: My printer is not compatible with my device

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05-01-2019 05:09 AM - edited 05-01-2019 05:14 AM
05-01-2019 06:53 AM
It is listed as Compatible, but you have to get the Driver from Apple Software Update:
https://support.hp.com/us-en/document/c05900790
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05-01-2019 07:14 AM
In order to install the printer, you need to go to the system prefernce >> printer and scanner. click on (+) to add the printer. Depending on the mode of installation ( usb/ network
sytem preference >> printer and scanner
Go to default and click on Add (+)
It may have some prelisted printer look for the option name , location , printer using option (listed at bottom)
select the HP generic Post scrip printer from the list and complete the installation
you also have the option to add printer via selecting "other " post this you will get the list of all the printer driver available on Mac ( if you dont find the printer name, you need to get the mac updated)
nevigate through the option and select the printer
complete the process and test
Please do check the attachment pics for some reference.
Hope this will be helpful
If my post resolves your issue please click the accepted as solution button under it.
To thank a Tech for a post click the thumbs up button under the post.
You can even click both buttons.
have a good day 🙂
05-01-2019 07:50 AM
Please do try the above mentioned steps as a fix. it should make the printetr to work. you would not be able to get the direct drivers from Support.hp.com as this printer is little old. you have to use the postscript or gereric PCL or O/s vendor driver for prnting purpose.
Hope fully this will solve the purpose.
Thanks
Good day 🙂