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- HP Community
- Printers
- LaserJet Printing
- My printer just printed a "Wi-Fi Direct PIN" and I didn't as...

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02-25-2020 08:42 PM
I was sitting around watching TV and my printer started printing. It was a single page. At the top, it says:
Wi-Fi Direct PIN
HP LaserJet MFP M31w
Then it gives the IP address of the printer followed by an 8 digit PIN number.
What prompted my printer to print this?
02-28-2020 06:35 PM
Welcome to HP support community.
Perform a power reset
- Turn on the printer, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 30 seconds.
- Plug back the power cable straight to a wall outlet and printer without any surge protector.
- Turn on the printer.
Update the printer firmware
Here are the steps:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
02-28-2020 06:55 PM
I do appreciate the advice, but it failed to answer the question.
What prompts the printer to print that page?
I can't find it mentioned in the menus anywhere.
Did someone hack into my network and request it without my knowledge?
It's kind of important I find out why my printer did that...know what I mean?
03-02-2020 01:04 PM
This might be because the printer is trying to reconnect to the network.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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