Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
LaserJet MFP M31w
Microsoft Windows 10 (64-bit)

I was sitting around watching TV and my printer started printing. It was a single page. At the top, it says:

 

Wi-Fi Direct PIN

HP LaserJet MFP M31w

Then it gives the IP address of the printer followed by an 8 digit PIN number.

 

What prompted my printer to print this?

3 REPLIES 3
HP Recommended

@dave67az

 

Welcome to HP support community.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware

Here are the steps:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

I do appreciate the advice, but it failed to answer the question.

 

What prompts the printer to print that page?

I can't find it mentioned in the menus anywhere.

Did someone hack into my network and request it without my knowledge?

It's kind of important I find out why my printer did that...know what I mean?

HP Recommended

@dave67az

 

This might be because the printer is trying to reconnect to the network.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.