My printer keeps rebooting so I cant make a connection with my computer.

[Filip4]

I have pulled out the power cord while the printer was running but that didn't help. I also tried to install the latest fimware but because the printer keeps rebooting I cant get a connection with it. I connected the printer with a network cable to my computer and then I get a message saying "LAN connected" followed by "LAN disconnected" and repeating as my printer keeps rebooting.

[Roopa-S · Accepted solution]

@Filip4

Welcome to HP Forums, 
This is a great place to get support, find answers and tips. Thank you for posting your query. I'll be more than glad to help you out 🙂 

To fix the printer rebooting issue, try printer reset

1. Press the Power button () to turn on the product.

2. With the product turned on, disconnect the power cord from the rear of the product.

3. Unplug the power cord from the wall outlet.

4. Wait at least 15 seconds.

5. Plug the power cord back into the wall outlet.

6. Reconnect the power cord to the rear of the product.

7. If the product does not turn on by itself, press the Power button () to turn it on.

Steps 2: Factory reset

I'm going to send you a private message with the information required to perform factory reset. The only reason why we are utilizing the instructions over the private message as these instructions are specific to your printer model.

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Next, to your profile Name, you should see a little blue envelope, please click on it.

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