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‎07-13-2019 02:18 PM

HP Recommended
Product: LaserJet Pro P1102w
Operating System: Mac OS X 10.9 Mavericks

My printer is on. Green & Blue light on, but when I printed a test page it was blank. What am I missing? Really need this printer working ASAP for a project trying to get done. Thank you! 

1 REPLY 1

‎07-16-2019 09:58 AM

HP Recommended

@Jogeema, Welcome to the HP Support Community!

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Check the toner level

Perform step 5 from this document.

 

If the print quality is not satisfactory or is blank, try step 7 and 8 from the same document.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

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