Need Driver LaserJet M1212nf MFP to MacOS High Sierra 10.13.4

[CiroCabrera]

The Multifunction Hp connect via USB 2.0 ... here is the captured image ... but wait because I want you to see what I see in my Pribter Preferences and from my CS6 Photoshop

[CiroCabrera]

Now I show you what I see from my PREFERENCES Mac. As you see only come FAX and SCANNER (Don't show the Printer) and the SCANNER shows the error from CS6 Photosop. Can't Print as there is no chance to Print ... To make easier the visual I will place in the next what comes when try to print

[CiroCabrera]

When I try to Print from CS6 Photoshop (of course if there is not a printer in the preference will not, but just to show) Then in the upper 3/4 you can see photoshop is ready to print. But when clicking print comes the second smaller window that try to do it via Fax and print is enabled. If I close down the small window under, I can't print anyway

[CiroCabrera]

Now I see something strange. As the PRINTER App from HP I have is from 2018, but I downloaded twice. So ... I don't understand as I think the date of the APP was October 2019

I just made from PREFERENCES PRINTER MAC the search to find the Printer App. And show the same one of the image, from 2018. There is no other in my Mac. This was the downloaded?

[Kumar0307]

@CiroCabrera

Thank you for the detailed response. I think this issue needs some additional technical assistance that can be better provided through one-on-one interaction with our HP Support team.

I would request you to contact them for further assistance.

1) Click on this link - www.hp.com/contacthp/

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.

Keep me posted for any other assistance.

[CiroCabrera]

To this date I had not recieve any answer from Apple. I can insist. But if other could do from HP assistance. If my printer is possible to work with High Sierra, why can't be the help from here if I give so clear and detailed information?

[TEJ1602]

@CiroCabrera

Uninstall the printer driver and software

Resolve scan connection issues by uninstalling the printer software before reinstalling the latest driver.

1. Disconnect the printer USB cable from the Mac.

2. On the desktop, double-click Macintosh HD, click Applications, then click the Hewlett-Packard or HP folder.

3. Double-click HP Uninstaller, then follow the on-screen instructions to remove the HP software from the computer.

   After completing the uninstall, click the Trash icon on the Dock, then click the Empty button.

   NOTE: 

   If HP Uninstaller is not in the applications list, continue to the next step.

4. In Macintosh HD, double-click the Library folder, then double-click the Printers folder.

5. Right-click (or Ctrl + click) the HP folder, and then select Move to Trash.

6. Double-click the PPDs folder, double-click the Contents folder, then double-click the Resources folder.

7. Right-click (or Ctrl + click) your printer in the list, then select Move to Trash.

8. Click the Trash icon on the Dock, then click the Empty button.

9. Click the Apple menu, then click System Preferences.

10. Depending on your operating system, click Print & Fax, Print & Scan, or Printers & Scanners.

11. In the Printers list, click your printer, then click the Minus button  to delete the printer.

Continue to the next step.

Step 5: Reinstall the latest drivers and software

Install the latest print and scan drivers to resolve scanning issues. Depending on your printer and the operating system installed on your Mac, scanning might no longer function from the printer control panel.

1. Turn on the printer.

2. If your printer is connected to the computer with a USB cable, disconnect the cable from the printer. The software installation prompts you to connect the cable if needed.

3. Go to HP Customer Support - Software and Driver Downloads.

4. If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.

   The software results page for your printer displays with the default operating system selected.

5. If you need to change the operating system, click Change, select your version, and then click Change.

6. Click Download next to HP Easy Start or next to the full feature driver, depending on the option that displays.

7. Open the Downloads folder, and then open the HP Easy Start file or the full feature driver .dmg file to begin the installation.

8. Follow the on-screen instructions to set up the printer connection and install the software.

9. If you are prompted to add the printer to the printer queue, click the name of your printer, click the Use or Print Using menu, select the name of your printer in the pop-up menu, and then click Add.

   

10. Return to the HP installer to complete the installation.

If the error persists, continue to the next step.

Reset the print system

Resetting the print system can resolve scan connection errors.

   CAUTION: 

Resetting the print system deletes all printers in the queue. This includes both HP and non-HP printers.

1. Right-click the blank space in the Printers list, then click Reset printing system....

   Figure : Resetting the print system

   

2. Click Reset in the confirmation window.

3. Enter the Administrator name and password, then click OK.

4. Wait for the printing system to reset. When complete, no printers should display in the list.

5. Try installing the HP driver and software again, then add the printer to the Mac.

6. Try to scan.

Hope this helps! Keep me posted. 

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