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‎02-17-2025 10:02 AM

HP Recommended
Operating System: iOS

HP MFP M283cdw. What do I need?IMG_9023.jpeg

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‎02-20-2025 09:18 PM

HP Recommended

It looks like your transfer belt is damaged. It sits underneath the cartridge carriage. Part number is RM2-5907-000CN

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎02-20-2025 02:06 PM

HP Recommended

Hi @RORY13, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

We are sorry to hear that! This seems like a critical hardware issue. 
In order to check and assist you, could you please send us a private message with the printer serial and product number? 


Need help finding your product number? No worries! Check out this handy guide: 

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 
 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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‎02-20-2025 09:18 PM

HP Recommended

It looks like your transfer belt is damaged. It sits underneath the cartridge carriage. Part number is RM2-5907-000CN

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 person found this reply helpful
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‎02-20-2025 09:27 PM

HP Recommended

Thank you. That’s what I was looking for!

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