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I have a LaserJet pro, model mfp m227 that will not print unless I reboot it each time have I want to use it. The yellow light in front is blinking, continually, except when I reboot,

any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Bill2248, Welcome to the HP Support Community!

 

To assist you better, which device are you trying to print from?

What is the exact model number of the printer you are using?

Refer to this document to know how to find the Product Name or Product Number.

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Let us try these steps to resolve this issue:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Re-insert the ink toners and check for any paper jams inside the printer.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Bill2248, Welcome to the HP Support Community!

 

To assist you better, which device are you trying to print from?

What is the exact model number of the printer you are using?

Refer to this document to know how to find the Product Name or Product Number.

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Let us try these steps to resolve this issue:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Re-insert the ink toners and check for any paper jams inside the printer.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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