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HP Recommended
600 m601

Hi,

 

I try to update firmware using a USB thumb drive, when I enter in Device Maintenance sub-menu the printer just stay in "Please wait" for hours. Any ideias what it is?

I need help for that issue.


Thanks for attention and help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

If the message stays for long..then update the firmware using preboot menu. 

 

to enter preboot menu -

1) Power off the printer

2) STart the printer-> once 3 LED glows constantly -> press X button ( you will get blue screen with option)

3) choose Administrator->download ->USB thumbdrive _> select.bdl 

4) once 100% complete-> power off the printer, remove USB and restart 

 

If still issue persist then in preboot menu -> choose partial clean( it take 2 sec ) then upgrade new firmware

 

 

 

Regards

Suganya

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

If the message stays for long..then update the firmware using preboot menu. 

 

to enter preboot menu -

1) Power off the printer

2) STart the printer-> once 3 LED glows constantly -> press X button ( you will get blue screen with option)

3) choose Administrator->download ->USB thumbdrive _> select.bdl 

4) once 100% complete-> power off the printer, remove USB and restart 

 

If still issue persist then in preboot menu -> choose partial clean( it take 2 sec ) then upgrade new firmware

 

 

 

Regards

Suganya

HP Recommended

Thank you very much.

The problem as solved. I try this process many times and the printer finally do the all process without issues.

Regards,

Ruben Nascimento

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