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HP Recommended
LaserJet Pro MFP M28a
Microsoft Windows 7 (32-bit)

Recently decided to print some text, pressed the power button on the printer, but no answer.

I tried all the tips that I found on the Internet, except for repairs, because I do not want to part with the money, if it can be solved itself.

Tell me what could be the problem and what you need to do except turn on and off the power cables and connections.

The computer sees the device and it is used by default.

What to do and what is the problem?

1 REPLY 1
HP Recommended

@Chopik

 

Welcome to the HP Support Community.

 

Please follow the steps from this documenthttps://support.hp.com/th-en/product/hp-laserjet-pro-mfp-m28-m31-printer-series/16647082/model/16647...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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