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HP Recommended
HP LaserJet Pro 4003dn Printer
Microsoft Windows 7 (64-bit)

My client acquired a new HP Laserjet 4003dn recently to be installed on a computer running Windows 7  SP1 64 bit. The current offline driver, HPEasyStart-16.2.1-LJ4001-4004_UW_54_4_5341_Webpack, from the HP site installs the printer as HP Laserjet Pro 4001 4002 4003 without the functionality of duplex (automatic doubled sided printing).

I can't use HP Smart Setup because the printer is in a remote place without good internet coverage.

Where can I find an updated offline driver for the HP Laserjet 4003dn without using HP Smart software so that I can download it from my computer and then take it and install it on my client's computer? 

Thanks

1 REPLY 1
HP Recommended

Hi @psb-ug

 

Welcome to HP Support Community!

 

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊

 

To resolve the issue with the HP LaserJet Pro 4003dn printer not supporting duplex printing on Windows 7 SP1 64-bit, here's a step-by-step guide to obtain and install the correct offline driver:

Steps to Download and Install the Correct Offline Driver

  1. Visit the Official HP Driver Page:

  2. Select the Correct Operating System:

    • Scroll down and manually select your OS as Windows 7 (64-bit) if it’s not auto-detected.
    • Note: HP has officially ended support for Windows 7 drivers as of November 1, 2022, but legacy drivers are still available.
  3. Download the HP Universal Print Driver (UPD):

    • Under the Driver-Universal Print Driver section, download the “HP Universal Print Driver for Windows PCL6”.
    • This driver supports advanced features like automatic duplex printing when configured correctly.
  4. Install the Driver Manually (Offline):

    • Transfer the downloaded .exe file to the Windows 7 PC using a USB drive.
    • Run the installer and choose “Traditional Mode” during installation.
    • When prompted to select a printer, choose “Add a printer using TCP/IP address or hostname” and enter the printer’s IP address.
    • After installation, go to Devices and Printers > Printer Properties > Device Settings and ensure “Duplex Unit” is set to Installed.

Additional Tips

  • If the printer is still not showing duplex options, go to:

    • Control Panel > Devices and Printers > Right-click Printer > Printing Preferences > Finishing tab, and enable Print on both sides (Duplex).
  • Avoid using HP Easy Start or HP Smart for this setup, as they require internet access and may not offer full offline support for legacy OS

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

 

Thanks for being part of the HP Community!


Regards,
Max3Aj

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.