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‎04-11-2016 08:29 AM

HP Recommended
Product: LaserJet M3035

I removed the Optional Tray 3 assembly on a HP LaserJet M3035 printer and now there is a message that Tray 3 is empty.  How do I disable Tray 3?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-11-2016 08:32 PM

HP Recommended

Where is the messag?  On the computer or on the printer display.  If on the computer go to the driver and device settings and then installable options and indicate tray 3 and not installed.  If on the printer display and you have removed the complete asssembly (feeder and tray), then to be honest I have no idea.  You did turn the printer off and then back on I trust.

View solution in original post

2 REPLIES 2

‎04-11-2016 08:32 PM

HP Recommended

Where is the messag?  On the computer or on the printer display.  If on the computer go to the driver and device settings and then installable options and indicate tray 3 and not installed.  If on the printer display and you have removed the complete asssembly (feeder and tray), then to be honest I have no idea.  You did turn the printer off and then back on I trust.

‎04-20-2016 07:17 AM

HP Recommended

Thank You.

I am a little embarrassed to admit, but a reboot took care of the issue.  

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