P1102W Stopped Printing

[Spyder36]

after years of working, printer would not print email message. Notificationn said "Error Printing    The printer couldn't print Print Window". Also tried a document from  Word and that did not print. No message to guide troubleshooting. What do I do?

[KrazyToad]

@Spyder36

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
 

I understand that you are unable to print from your Laserjet Pro P1102W

I'll try my best to help

Are you able to make Photocopies?

Let's start with a Printer Reset

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed

Then uninstall the Printer Driver from Root Level and download the Full Feature Software

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo. 
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions

Let me know how it goes.

Thank you 🙂

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" 

[Spyder36 · Accepted solution]

HP has a printer troubleshooting program that I found on their site. It suggested recycling power to my router and printer. This solved the problem. Why I now needed to do this is an unkown. Every error message should provide a trial solution or link to troubleshooting procedure!

KrazyToad - Thanx for the reply. I did not need to do all those steps.

[DavidSMP]

@Spyder36,

I am glad that the issue has been resolved. As @KrazyToad is out for the day, I am responding on his behalf.  You've been awesome to work with and displayed excellent technical abilities.

Take care and have a blessed weekend ahead.