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‎07-18-2016 12:00 PM

HP Recommended
Product: Color Laser Jet M252dw

I have a color laser jet M252dw printer and lately it has been printing most sheets all crooked. Its pretty obvious and its just wasting my paper.

 

 

anyone have a answer and how it can be solved?

4 REPLIES 4

‎07-18-2016 04:18 PM

HP Recommended
First check the paper guides to make sure they are set correctly, skew is often caused by paper guides not being set quite right.

Then carefully check over the paper path to look for a small scrap of paper stuck somewhere that could be dragging the paper and causing it to skew as it feeds through the machine.

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‎07-18-2016 07:35 PM

HP Recommended

paper guides seem to fine and nothing seems to be stuck...

 

anyone else know what it could be? 😞

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‎07-19-2016 03:44 PM

HP Recommended

can you post us a picture of what the skew looks like? paper tray guide are pretty easy to check, but paper can hide- and it just takes a tiny piece stuck someplace. seeing an image might help us determine if its hardware or software related.

 

Can you print a test report from the printer, not a computer from tray 1- the bypass tray and see if it does it?

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.
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‎08-30-2017 09:08 PM

HP Recommended

That was it!  there was a small piece of paper stuck in mine.  Thanks for the tip!

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