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‎09-19-2019 02:10 PM

HP Recommended
Product: Pro M254de

New today. Paper tray will not go all the way in to the printer

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1 REPLY 1

‎09-19-2019 02:30 PM

HP Recommended

Make sure that the duplex tray is not in the lowered position. It drops down in the paper tray to assist in jam removals. Common thing to overlook.

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