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‎11-02-2016 03:43 PM

HP Recommended
Product: HP P3015
Operating System: Microsoft Windows 7 (64-bit)

Hello. The rear door on my printer has broken off.  Is there any setting in the printer to disable paper from coming out to the rear output bin?  Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-02-2016 07:45 PM

HP Recommended

No since that is the only way the paper can feed. It comes out the fuser and if the door is open it comes out face up into the output bin of the door and if the door is closed it feeds up and comes out facedown in the bin at the top of the printer. That is the only output paths the printer can have. You will need to replace the back door.

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2 REPLIES 2

‎11-02-2016 07:45 PM

HP Recommended

No since that is the only way the paper can feed. It comes out the fuser and if the door is open it comes out face up into the output bin of the door and if the door is closed it feeds up and comes out facedown in the bin at the top of the printer. That is the only output paths the printer can have. You will need to replace the back door.

‎11-03-2016 01:58 PM

HP Recommended

Okay, that's what I thought.  Thank you for responding.

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