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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Remove the toner cartridges, paper tray and drop the duplex tray by pushing the green knob inside the tray cavity. If you find no paper, next gently turn the printer onto one side so that you can see the inside of the print tray cavity and check closely around the pickup rollers for any small bits of paper.
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