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‎07-23-2019 03:13 PM

HP Recommended
Product: Hp m477
Operating System: Microsoft Windows 10 (64-bit)

Hello, my print have just white display screen and dont connect to pc. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-23-2019 03:48 PM

HP Recommended

White screen with no connection would suggest a failed formatter.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

5 REPLIES 5

‎07-23-2019 03:48 PM

HP Recommended

White screen with no connection would suggest a failed formatter.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎11-08-2019 03:24 PM

HP Recommended

Hello, i bought formatter card from ebay, now i have no wifi option, i think its m477fdn model card. But my printer model is m477fdw. Now it possible to have wifi work on this card?? 

‎11-08-2019 06:30 PM

HP Recommended

The Wi-Fi is typically a detachable module. Just trace to where the antenna was connected to see if it attaches to a on-board part you can transfer.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎11-08-2019 07:32 PM

HP Recommended

Hey, thanks for reply.. wifi module is connected  With card, but im not able to use it.... I dont know what is wrong

Tags (1)

‎11-10-2019 05:15 AM

HP Recommended

Hello, please let me know solution for this, as my formatter card is changed m477fdn model but my printer model is m477fdw. I connected the module with formatter but nothing is working. 

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