Print quality

0460rich · ‎05-15-2020

Can someone advise please. Purchased second hand and has some toner still. Prints in black text ok but when I use colour it's a mess. See pics.

Repairatrooper · ‎05-15-2020

Bad imaging units or toner cartridges. Could also be a bad transfer belt. Hopefully you did not pay much for the unit because the supplies needed to resolve these issues are going to cost a few dollars. Before you spend any money on it I would check the fuser closely to make sure it is in good shape.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

0460rich · ‎05-16-2020

Thanks for reply. Fortunately only paid £20 for it. When printing black text documents it is absolutely fine. Is it worth trying new toners? Or would I just be throwing money away?

Create an account on the HP Community to personalize your profile and ask a question