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HP Recommended
HP Color LaserJet Pro MFP M476
Microsoft Windows 7 (64-bit)

Even when I request single sided printing the printer prints EVERYTHING double sided. This does not work for me. 

How can i fix this.  I have checked all the settings: 

 

OnPrinter

On web browser via IP address settings. 

 

I do not know where else to check, how do i fix this. Its time consuming to print to PDF then print 1 page at a time because I need single sided page printing not double all the time. I also haveanother pc with Windows 10 and same thing happens 

 

any suggestions please help.. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I understand that some printer drivers:

 

  • Include the requisite 'set duplex' control sequence in the generated print job when the user selects duplex for a print;
  • Do not include the requisite 'set simplex' control sequence in the generated print job when the user selects simplex for a print;
  • Hence the 'simplex' jobs do not override the printer's own default simplex or duplex setting; if this default is set to duplex, the job will print on both sides.

 

What you should be able to do is change the printer's default from duplex to simplex.

 

Easiest way to do this will probably be via the Embedded Web Server interface: on the System tab, select the Paper Setup page, and change the Duplex setting from On to Off.

 

Having said all that, I note that you state that "... have checked all the settings: ... OnPrinter ... On web browser via IP address settings ...".

 

So have you set Duplex to Off on the printer?

If so, then something else is causing the issue; we'd perhaps need to 'capture' ('print to file') a sample print job to find out what 'instructions' it contains (or does not contain).

View solution in original post

7 REPLIES 7
HP Recommended

I understand that some printer drivers:

 

  • Include the requisite 'set duplex' control sequence in the generated print job when the user selects duplex for a print;
  • Do not include the requisite 'set simplex' control sequence in the generated print job when the user selects simplex for a print;
  • Hence the 'simplex' jobs do not override the printer's own default simplex or duplex setting; if this default is set to duplex, the job will print on both sides.

 

What you should be able to do is change the printer's default from duplex to simplex.

 

Easiest way to do this will probably be via the Embedded Web Server interface: on the System tab, select the Paper Setup page, and change the Duplex setting from On to Off.

 

Having said all that, I note that you state that "... have checked all the settings: ... OnPrinter ... On web browser via IP address settings ...".

 

So have you set Duplex to Off on the printer?

If so, then something else is causing the issue; we'd perhaps need to 'capture' ('print to file') a sample print job to find out what 'instructions' it contains (or does not contain).

HP Recommended

thank you so much THIS WORKED !!!! 

 

YOUR AWESOME, IT SAVED ME SO MUCH TIME.

 

 Thank you Thank you Thank you

 

 

 :generic:

HP Recommended

thank you so much THIS WORKED !!

 

YOUR AWESOME, IT SAVED ME SO MUCH TIME.

 

 Thank you Thank you Thank you

 

 

HP Recommended

My printer always prints double sided even when not selected.  I have changed the settings, yet this still happens.  please help.

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you


I work on behalf of HP
HP Recommended

I have this same issue.

 

HP Recommended

@ddbob

 

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

I work on behalf of HP
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