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‎04-04-2020 02:04 PM

HP Recommended
Product: HP
Operating System: Microsoft Windows 10 (64-bit)

Printer giving me an error when I go to print it says Load tray 1 Plain, A4 

How do I fix this?

1 REPLY 1

‎04-05-2020 01:01 PM

HP Recommended

If it's asking for A4 paper, that means the paper size is set for A4 at the printer driver or in the application you're using to print from, and the paper size you have set in the printer for the paper tray is not set for A4, but letter or something else. You need to make sure all the settings on the printer, the printer driver on your computer and the application are set correctly for the paper size you want to print on.

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