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HP Recommended
M1217nfw
Microsoft Windows 7 (32-bit)

Hello.

My HP M1217nfw have a problem and this problem happended suddenly. The printer become Offilne and when I chnaged it Online the I can't print any page and in my computer a CD-ROM about HP driver appeared. I reinstall driver and stop and start printer service but problem not solved 😞

Any idea?

 

Thnak you.

 

 

hp1.png

 

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1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The Firmware update and HP Doctor not work becuase the system can't see the printer. I changed the USB port and reinstall the Driver and problem solved. After it, I did Firmware update 😉

 

Thank you.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @HPNongeek, good morning !

Welcome to HP Forum !

🙂

 

Please, update firmware of your printer for resolve this problem:

 

HP LaserJet Firmware Update Utility

http://ftp.hp.com/pub/softlib/software13/COL32625/bi-95165-10/LJM1130_M1210_FW_Upgrade_Security_sign...

 

And, use the scan doctor for diagnostic and repair of driver:

 

HP Print and Scan Doctor for Windows

http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

 

I hope that helps !
🙂

Can I ask you a favor ?

If the question is clarified, mark my answer as "resolved" and click on the icon of the "hand" to provide "congratulations" in recognition.

Have a nice week !
:OpenSmile:

I´m a volunteer in the HP Forum !

HP Recommended

The Firmware update and HP Doctor not work becuase the system can't see the printer. I changed the USB port and reinstall the Driver and problem solved. After it, I did Firmware update 😉

 

Thank you.

HP Recommended

Great !

 

Have a nice day !

:OpenSmile:

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