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‎06-22-2021 11:08 AM

HP Recommended
Product: Lenovo V510
Operating System: Microsoft Windows 10 (64-bit)

I can't find the Cleaning Page option for HP 107a in Windows 10. When I click on "Printer properties" and then in "Device options", instead of Windows 10 options there is a HP panel with no Cleaning Page option whatsoever. The same with the HP Easy Printer Manager panel on the desktop taskbar. How can I print a cleaning page for this printer in Windows 10?

Thanks in advance for any help.

Category:
1 REPLY 1

‎06-25-2021 01:09 PM

HP Recommended

@Vulturius

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Did you make any changes to your printer? 

While you respond to that, let's try these steps: 
Firstly, let's update the printer's firmware, refer - HP Printers - Updating or Upgrading Printer Firmware

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

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