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Printer does't print.

1 REPLY 1
HP Recommended

Hi @Stkjoc,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I’m sorry to hear that your HP printer isn’t printing. I understand how frustrating that can be. We’ll be happy to help, and to do so effectively, we’ll need a bit more information from you.

Could you please help us by sharing the following details?

  • The exact HP printer model
  • What happens when you try to print (nothing prints, error message, blinking lights, etc)
  • Any error messages or codes you see on the printer, computer, or HP Smart app
  • Whether the issue occurs with all documents or only specific ones
  • The device and operating system you’re printing from (Windows, macOS, phone, etc.)
  • How the printer is connected (Wi-Fi, USB, or Ethernet)

Once you provide these details, we’ll be able to narrow this down and guide you with the correct troubleshooting steps. We’re here to help and look forward to your reply.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.