Printer doesn't stop when pressing cancel, keeps printing same pages multiple times

[MalteseFalcon1]

I was printing a large document and broke it up for 10 pages at a time.  After the 1st ten, I started the custom printing at page 11, it printed and reprinted it 3 times.  It wouldn't cancel or stop. I did a hard shutdown, pulled the plug and let it sit.  I tried printing a 1 page document the following day without issue.  I haven't tried the large document again, as the ink use is formidable.  What can you suggest, please?

[Repairatrooper]

Thank you for posting, however you need to include more details to make it possible for someone to provide guidance. The list below is a generic list of possible information to provide and some may not be applicable in your case.

-Be sure to include model of printer
-operating system of computer
- printer driver installed
- printer connected via WIFI, Ethernet or USB?
- has it ever worked?
- any error messages appearing on the screen including numeric or text errors.
- anything that may happened just before the error started such as paper jams or power failures.
- If you can include a sample that would help when issue is print quality e

[MalteseFalcon1]

Thanks for your rapid response!  Below are the answers to your questions:

Be sure to include model of printer:  Office Jet 8015e
-operating system of computer:  Windows 11
- printer driver installed:  unknown
- printer connected via WIFI, Ethernet or USB?:  WIFI
- has it ever worked? Yes
- any error messages appearing on the screen including numeric or text errors: No
- anything that may happened just before the error started such as paper jams or power failures. No
- If you can include a sample that would help when issue is print quality e   N/A  

Thanks again for these instructions to help clarify the problem.