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HP Recommended
Laser jet pro MFP M130a

A paper was stuck in the printer so I opened the printer and pulled it out but the error code 01 has persisted even when I restart it.

1 REPLY 1
HP Recommended

@Eden_256 Welcome to HP Community!

 

I understand that you are getting Printer error code 01 on the MFP M130a printer.

 

Do not worry. Let's work together and get this issue addressed

 

What is the complete error message/code that you get?

Have you tried making a standalone copy and check if the error persists?

 

Let us try these steps: 

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

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