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i use laserjet printer 1108 but during the installation it shows printer is not is power on or not connected to the computer 

 

2 REPLIES 2
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help to install printer 

 

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Hi @irfanjeelani,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you are facing issues with installing an HP LaserJet P1108 printer, where the message indicates that the printer is either not powered on or not connected to the computer. Consider the following troubleshooting steps:
 


Troubleshooting Steps


Check Power:
 

  • Ensure that the printer is plugged into a working power outlet.
  • Check that any power switches on the printer itself are turned on.
  • Verify that the indicator lights on the printer are illuminated, indicating it is receiving power.


Connection Verification:
 

  • Ensure the USB cable is securely connected to both the printer and the computer.
  • Try using a different USB port on the computer to rule out port issues.
  • Consider using a different USB cable if the current one appears faulty or damaged.


Printer Status:
 

  • Check the printer's control panel for any error messages or warnings.


Driver Installation:
 

  • Uninstall any previously attempted installations of the printer driver.
     
  • Download the latest driver specifically for the HP LaserJet P1108 from https://support.hp.com/us-en.
     
  • Install the driver again, following the setup instructions carefully.


Restart Devices:
 

  • Restart both the printer and the computer.


Device Manager Check (Windows):
 

  • Open Device Manager (right-click on 'This PC' or 'My Computer', click 'Manage', and select 'Device Manager').
     
  • Look for any yellow exclamation marks or errors in the USB or printer sections, which might indicate a driver issue.


Windows Update:
 

  • Ensure that your Windows operating system is updated to the latest version, as updates may include necessary drivers or patches for compatibility.

    I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Jerry_57

HP Support

I'm an HP Employee.


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