Printer keeps printing same document

[IgnacioAllende]

My printer keeps printing same document over and over again

[Kuroi_Kenshi]

Hi @IgnacioAllende,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP printer keeps printing the same document repeatedly. Let’s go through a few steps to check what could be causing this.

Cancel All Print Jobs

On your computer, open Devices & Printers → right-click your printer → See what’s printing → cancel all documents.

This clears any stuck jobs that may be causing repetition.

Restart Printer and Computer

Turn off the printer and your computer.

Wait 30 seconds, then turn them back on to reset the communication.

Check Printer Settings

Open the print dialog in your application → ensure Collate, Copies, and Repeat Settings are correct.

Make sure the “Print repeatedly” or “Number of copies” isn’t set to a high value.

Update or Reinstall Printer Driver

Outdated or corrupted drivers can cause repeated printing.

Download the latest full-feature driver for your printer from HP.com and reinstall it.

Check for Stuck Print Spooler

On Windows, open Services → restart the Print Spooler service.

This clears stuck jobs and prevents documents from printing multiple times.

Test With Another Document or Device

Send a different file to print or try printing from another computer or phone.

If it prints normally, the problem may be specific to the original file or app.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,