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- HP Community
- Printers
- LaserJet Printing
- Printer (m1005) automatically taking second page and gets ja...

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01-21-2020 10:47 PM
Even if I print 1 page , the second page is automatically picked up and gets jammed after printing the 1st page.
Happens for any number of pages. Without any reason it's picking up the second page and jam,
Please help. thanks
01-24-2020 09:47 AM
Welcome to HP support community.
Perform root level uninstallation to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download and install printer full feature driver
Click here to download the driver
Update the printer firmware
Click here for steps.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee