• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Locked

‎06-11-2019 07:29 PM

HP Recommended
Product: HP Laserjet printer
Operating System: Mac OS X 10.10 Yosemite

My laserjet just suddenly stopped powering on. I moved it to another outlet and that didnt work. I then replaced the power code and that didnt work either. Its only about 18 months old and not used very often. It should not have broken so quickly. Any other suggestions on what I can try?

1 REPLY 1

‎06-14-2019 02:02 AM

HP Recommended

@monkar007

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the entire Printer name.

 

Thanks 🙂


I am an HP Employee

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.