Printer not working

[Vidhiagarwal]

My printer is in error mode since two days. I am in desperate need of how to solve this as I have my boards coming up in a week.

[Betty0610 · Accepted solution]

@Vidhiagarwal

Welcome to the HP Support Community.

Are any of the lights blinking on the Printer? If yes, which ones?

Let's try to reset the Printer here:

Turn the printer on, if it is not already on.

1. Wait until the printer is idle and silent before you continue.
2. With the printer turned on, disconnect the power cord from the rear of the printer.
3. Unplug the power cord from the wall outlet.
4. Wait at least 60 seconds.
5. Plug the power cord back into the wall outlet.
6. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer, if it does not automatically turn on.
9. Wait until the printer is idle and silent before you proceed.

Also, try connecting the Printer to a different wall outlet directly.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Vidhiagarwal]

Thank you, it helped

[Betty0610]

@Vidhiagarwal

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

Have a nice day!:)