Printer not working

[Fadders]

What do I do if I keep getting this code on my printer DB176FAO

[70007]

Hello Fadders,

Thank you for posting your concern,

If you are encountering the error code "DB176FAO" on your HP LaserJet Pro MFP M428dw, here are some steps you can take to try to resolve it:

1. Restart the Printer:

   • Turn off the printer using the power button, wait for about 30 seconds, and then turn it back on. This simple reset can sometimes resolve temporary glitches.

2. Check for Firmware Updates:

   • Ensure that the printer's firmware is up to date. You can check for updates on the HP Support website.

3. Check Printer Connections:

   • Verify that all cables (power, USB, Ethernet) are securely connected. If using a network connection, ensure your network is working properly.

4. Perform a Cold Reset:

   • A cold reset may restore factory settings and potentially resolve the code issue. Refer to the printer’s manual for instructions on performing a cold reset as it might vary.

5. Consult HP Support:

   • If the error persists, it would be best to contact HP Customer Support for further assistance. They may provide additional troubleshooting steps specific to the error code "DB176FAO."

It's important to document any changes or steps you take during troubleshooting in case you need to provide information to HP support.