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‎12-28-2025 11:03 AM

HP Recommended

My printer stopped working all of a sudden and I got the message of 
"Warranty Expired" - your device has done its job.  Does this mean this printer no longer works? I only got this a couple of years ago.

 

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1 REPLY 1

‎12-28-2025 11:16 AM

HP Recommended

An HP printer showing "Warranty Expired" with "your device has done its job" usually means the hardware warranty ended, but you can often keep printing by ignoring the message, performing a simple power cycle/reset, checking/reseating ink cartridges, updating drivers, or re-adding the printer in the HP Smart app, as the message doesn't always stop function unless tied to an Instant Ink issue or specific service block

 


  1. Unplug printer from the wall outlet.
  2. If the power cord has a transformer (wall wart) unplug from the printer also.
  3. Press the power button 2-3 times to discharge residual electricity.
  4. Wait 60 second then plug back in and turn on.



What is the exact model of the printer?

Let me know what you find out.

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