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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Printer was previously giving a 49.FF05 - ERROR - Turn off then on
After doing a cold reset, it now boots through to the 6/6 and freezes while the green (Ready) light is lit.
I have tried powering off and back on, removing data cable, unplugging printer etc.
Any help would be grateful.
Thanks!
HP Recommended
This appears to be an issue with the NVram according to tech documents I can find. You need to perform an Nvram reset, then a cold reset and then install the latest firmware. The NVRAM reset procedure is basically the same as cold reset but you hold the 9 key.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
HP Recommended
Go to support.HP.com and search for your model and then go to firmware updates. There will be a resume file that provides detailed instructions.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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