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‎11-16-2019 12:00 AM

HP Recommended
Product: HP Laserjet Pro MFP 126nw
Operating System: Microsoft Windows 10 (64-bit)

I gifted my daughter a LASERJET PRO MFP 126nw. Printer throws 'Out of Paper' error even when the printer is loaded with paper. Occasionally, we have printed without any problems. It throws the error at least 48 out of 50 attempts. We are not able to find a pattern in which the printer seems to work.
We have been able to scan documents successfully without trouble. Please help.

2 REPLIES 2

‎11-16-2019 01:08 AM

HP Recommended

Does it try to feed a page and then fail with the error? If so, the pickup roller might be dirty or worn. You can clean the roller with a soft lintfree cloth dampened with water. 

 

If the roller is not the problem, make sure that there is nothing in the paper path that prevents the tray from lifting the paper when it goes to feed.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎11-18-2019 10:20 PM

HP Recommended

Hi, thank you for the response. The Printer is attempting to pick the paper, as I am able to hear the roller rotating. I will attempt your suggestion & feedback whether it worked. thank you.

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