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- Printer touchscreen quit working

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01-06-2020 06:09 PM
Product: MFP M276NW
Operating System: Microsoft Windows 10 (64-bit)
The touchscreen on my MFP276 color laser printer is unresponsive. I tried the different methods of powering it down and restarting, but it makes no difference. Tilting the screen to different angles does not help either. Any ideas?
It is this printer:
2 REPLIES 2
01-06-2020 06:47 PM
Some older firmware revisions had issues with bad power causing touch screen to freeze. Make sure that your firmware is up to date as a first step.
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