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- HP Community
- Printers
- LaserJet Printing
- Printer tray issue

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10-18-2016 09:56 AM
Added paper to main paper tray and now it won't close as if something is jamming but I see no obstructions. Have had printer less than a week
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Accepted Solutions
10-19-2016 05:40 AM
You may have inadvertently pressed the blue latch to extend the tray to accommodate Legal size paper?
12-05-2016 07:00 AM
Hi @sher45wood,
Thanks for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.
I understand you are having some issues with your HP printer. I'll do my best to help you with this.
You may have inadvertently pressed the blue latch to extend the tray to accommodate Legal size paper?
Here's a related post which has helped other customer's: Click here
Let me know if the steps worked for you. I'll be more than happy to help you.
If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.
And I Hope you have a good day, Ahead.
Regards,
Jeet_Singh
I am an HP Employee