Printer unhooked itself from wireless router and we cannot reconnect.

[Fz2]

Hp 4620 printer

printer unhooked itself from router. We followed tips and can still not reconnect. Please give hints not shown on printer screen.

[Riddle_Decipher]

@Fz2 Welcome to HP Community!

Which OS & device are you using the printer with?

Meanwhile, please try the below steps:

Step 1: Restart your devices

To prepare your printer for a wireless connection, restart the printer, computer, and router.

1. Turn the printer off, and then wait 10 seconds.

2. Disconnect the printer power cord from the printer.

3. Turn off the computer or the device you are trying to print from.

4. Connect the printer power cord to the printer, and then turn on the printer.

5. Disconnect the power cord from your wireless router, and then wait 10 seconds.

6. Reconnect the power cord to the router.

   NOTE: 

   Wait until Internet service is restored. Internet service is interrupted while the router is off.

7. Turn on the computer.

Your printer and network are ready to make a new connection. Continue to the next step.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2 ONWARD

(By the end of this article all the issues should be resolved)

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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