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- HP Community
- Printers
- LaserJet Printing
- Printer will not print. Status = idle.

Create an account on the HP Community to personalize your profile and ask a question
10-06-2026 02:27 AM
Hi, @111305,
Welcome to the HP Support.
I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.
Here is the link which will help to resolve the issue:
How to fix an HP printer that is offline or not responding from a Windows computer | HP Printers
You can try this link with accepted solution regarding same issue.
Do keep me posted.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
RITA_R2
HP Support